Privacy & Security

Zb99 Privacy Policy — How Your Information Is Protected

Zb99 treats the protection of your personal information as its highest priority. This privacy policy clearly explains how your data is collected, how it is used, and how it is kept secure.

Last Updated: January 2026

How We Protect Your Privacy

At zb99, every piece of your information matters to us. See the cards below.

SSL Encryption Protection

All data transfers on the zb99 platform are secured with 256-bit SSL encryption. Your banking details and passwords cannot be intercepted or stolen in transit.

Your Personal Data Is Never Sold

Your name, address, phone number, and payment details are never sold to third parties. We never share your information without your permission.

Secure Data Storage

All user data is stored on encrypted servers. Regular security audits keep our systems up to date.

Cookie Controls

Zb99 uses only essential cookies. You can manage cookie preferences through your browser settings at any time. We are transparent about our use of tracking cookies.

KYC Verification Security

Your national ID or passport details are used solely for identity verification and are stored with the highest level of security.

Your Rights Are Protected

You can request to view, correct, or delete your stored data at any time. You are in control of your own information.

This privacy policy applies to both the zb99.onl website and mobile app. By using the platform, you are considered to have accepted this policy.

1 Introduction

Zb99 is one of Bangladesh's most trusted online gaming platforms. We believe protecting every user's personal information is our ethical responsibility. This privacy policy sets out with full transparency what data zb99 collects, why it is collected, how it is used, and how its security is ensured.

This policy is built in accordance with international data protection standards (GDPR-aligned principles). By creating an account or using the platform, you are deemed to have agreed to this privacy policy. If you object to any part of it, please refrain from using the platform or contact our support team.

  • This policy applies to all services and products offered by zb99.onl.
  • Third-party services may have their own privacy policies.
  • This policy is available in Bengali and English; in case of conflict, the English version shall prevail.

zb99 never collects or discloses sensitive information without your consent.

2 What Information Is Collected

To keep the zb99 platform running smoothly and deliver the best experience, we need to collect certain information. We only collect what is genuinely necessary.

Type of Information Example Reason for Collection
Identity Information Name, date of birth, NID/passport KYC Verification
Contact Information Email, phone number Account Registration & Support
Financial Information Mobile Banking/Nagad number, transaction history Payment Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Information Game history, login times, betting records Service Improvement

Information you voluntarily provide — such as support chat messages or your preferred games — is also used to improve your experience.

3 Purpose of Data Use

Zb99 uses collected data solely for specific, legitimate purposes. We never misuse your information and maintain full transparency in every use case.

  • Account Management: For registration, login, and profile updates.
  • Payment Processing: To ensure deposits and withdrawals are processed smoothly.
  • Customer Service: To resolve your complaints or questions.
  • Security Assurance: To prevent fraud, money laundering, and account hacking.
  • Promos & Bonuses: To send you relevant offers based on your preferences.
  • Legal Compliance: To comply with regulatory authority guidelines.
  • Service Improvement: To improve the overall user experience.

zb99 never sells your data to advertisers or unauthorized third parties.

4 Data Sharing Policy

Zb99 does not generally share your personal information with third parties. However, in certain limited circumstances — such as legal obligations or operational requirements — a minimal amount of data may be shared.

  • Payment Gateway: Financial information necessary to process transactions via Mobile Banking, Nagad, and Rocket is shared accordingly.
  • Law Enforcement: Data may be disclosed in response to a court order or government investigation.
  • Technology Service Provider: Limited data may be shared with trusted partners for hosting, security, and analytics services.
  • Game Providers: Minimum data required to run games may be passed to licensed game providers.

Before sharing any data with third parties, we verify that they meet equivalent data protection standards. All our partners operate under a confidentiality agreement.

5 Cookies & Tracking

Zb99 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

  • Essential Cookies: These cookies are used to maintain login sessions and ensure platform security. Without them, the platform will not function properly.
  • Functional Cookies: Used to remember your language preference, game settings, and other personal preferences.
  • Analytics Cookies: Used to understand website performance and user behavior.

You can delete existing cookies or block new ones through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain platform features.

zb99 does not use cross-site tracking cookies or third-party advertising trackers.

6 Data Retention Period

Zb99 retains your data only for as long as necessary. Once the purpose has been served and there is no legal obligation to keep it, your information is securely deleted.

  • Active Accounts: Data is retained for as long as the account remains active.
  • Closed Accounts: For legal reasons, data may be retained for up to 5 years after account closure.
  • Financial Records: Transaction data is retained for up to 7 years as required by law.
  • Support Messages: Retained for up to 1 year after an issue is resolved.
  • Marketing Information: Deleted immediately upon withdrawal of consent.

7 Your Rights

Every zb99 user has specific rights over their personal data. We respect those rights and aim to process any request within 30 business days.

  • Right to Know: You can request to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You may request deletion of your data once specific conditions are met.
  • Right to Restrict Processing: You may request that data processing be temporarily suspended while an investigation is ongoing.
  • Right to Object: You may opt out of your data being used for marketing purposes.
  • Data Portability: You may request your data in a structured, portable format.

To exercise any of these rights, contact our support team. Once your identity is verified, we will act promptly.

8 Children's Privacy

Zb99 is strictly an 18+ platform for adults only. We do not knowingly collect information from anyone under 18. If we become aware that a minor's data is in our system, the account will be closed and the data deleted immediately.

A note for parents — if your child has created a zb99 account by mistake or without your knowledge, please contact our support team. We will take prompt action.

9 Security Measures

Zb99 uses industry-leading technology to protect your data. Our security infrastructure is regularly audited by independent third-party security experts.

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: Advanced defense systems to protect our servers.
  • Regular Security Audits: Regular testing to identify system vulnerabilities.
  • Data Backup: Regular backups are performed to prevent data loss.
  • Access Control: Only authorized personnel have access to sensitive information.

In the event of a security incident, we will notify affected users within the timeframe required by applicable law.

10 Policy Changes

Zb99 may update this privacy policy from time to time. Any changes will be reflected on this page with a revised date. For significant changes, you will be notified via your registered email or through a notice on the platform.

  • Minor updates will be communicated through page updates only.
  • For major updates, you will be notified in advance via email or push notification.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns, do not hesitate to reach out to our support team. We are always here for you.

Safe & Trusted

Join zb99 — Your Information Is Completely Safe

You have read our privacy policy. Now go ahead and create your zb99 account with confidence and enjoy safe gaming. Every piece of your information is secure with us.

SSL Encrypted
Verified Platform
24/7 Support
Your Data Is Never Sold
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