Gaming at zb99 is about entertainment — not excessive risk. We believe that playing responsibly makes gaming a genuine source of enjoyment. Set your own limits and stay safe.
Zb99 gives you a set of practical tools to keep you safe. Use them, and enjoy gaming the healthy way.
Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set. A 72-hour cooling-off period applies if you wish to increase a limit.
Set a time limit for each gaming session. Once that time is up, zb99 will automatically alert you or end the session.
If you feel you need a short break, you can temporarily suspend your account for 24 hours to 6 weeks. No gaming activity will be permitted during this period.
If you feel gaming is negatively affecting your life, activate Self-Exclusion. Your account can be fully closed for anywhere between 6 months and 5 years.
When you reach a preset loss amount, gaming will stop automatically. You can set this loss limit in advance from your account settings.
Our 24/7 live chat support team is always ready to help with any responsible gaming questions or concerns. You are not alone — we are here for you.
Responsible play means treating gaming as a form of entertainment — not a livelihood or a fix for financial problems. At zb99, we believe every player should stay aware of their own limits. It means keeping control of your time, money, and emotions.
Gaming becomes a problem when it stops being entertainment and turns into a habit or addiction. International research shows that only 1-3% of players experience problem gambling — but even for that small group, getting the right help is essential.
Responsible play at zb99 means giving every player the right information, effective protection tools, and a clear path to professional support when needed. We want you to stay healthy and enjoy gaming for the long term.
Keep in Mind: Gaming should be a source of fun and relaxation — not a guaranteed way to make money. Winning is never certain on any bet.
The three core pillars of responsible gaming are: Awareness (Knowing your own habits), Control (Setting limits and sticking to them) and Support (Seeking help when needed). zb99 builds its responsible gaming policy around these three pillars.
Ask yourself or someone close to you the following questions. If most of your answers are "yes", it may be time to seek responsible gaming support.
Are you spending more time or money on gaming than you planned?
Do you feel annoyed, restless, or angry when asked to stop gaming?
Are you placing bigger bets to try to win back money you've lost?
Are you hiding your gaming from family, friends, or colleagues?
Are you borrowing money or cutting household expenses to fund your gaming?
Have you repeatedly tried to cut back on gaming but failed?
Do you feel irritable or struggle to sleep when you're not gaming?
If you identify with 3 or more of the signs above, please contact zb99 support or activate self-exclusion.
A Simple Scale for Understanding Your Gaming Risk Level
Responsible play doesn't mean quitting gaming altogether. A few simple habits are all it takes to keep gaming completely safe and enjoyable.
From your zb99 account settings, you can set your own deposit limits, session time limits, and loss limits at any time.
Zb99 is strictly a platform for users aged 18 and above. Account registration by minors is completely prohibited. As a parent or guardian, you also share the responsibility of educating your child about the risks of online gaming and gambling.
zb99 follows a strict KYC verification process to protect minors. Age is verified at account registration, and identity must be confirmed before an account becomes active.
Gaming addiction is a recognized mental health condition. There is no shame in it — with the right support, it can be overcome. zb99 encourages you to use the resources below.
Speak with our Responsible Gaming team anytime via 24/7 live chat.
[email protected] — send us any questions or requests related to responsible gaming.
A simple self-assessment questionnaire is available on our Account Settings page.
For mental health support in Bangladesh, contact the Kaan Pete Roi helpline: 01779-554391.
Zb99 is more than a gaming platform — it is a responsible community. We believe that a healthy gaming environment benefits everyone: players, the platform, and society as a whole.
zb99's responsible gaming policy is reviewed and updated annually. Our players' long-term wellbeing is our top priority.
You've read our responsible gaming policy. Now go ahead and create your zb99 account with confidence — enjoy safe and fun gaming on your own terms.