Zb99 Terms and Conditions — Please read before use

1 General Terms & Conditions

Zb99 is an internationally licensed online gaming platform serving users in Bangladesh and other countries. These terms and conditions apply to both the zb99 website and mobile app.

By accessing or creating an account on zb99, you are considered to have automatically accepted these terms and conditions. zb99 reserves the right to update these terms at any time. Continued use of the platform after any changes will be deemed as acceptance of the updated terms.

• These terms and conditions are available in both Bengali and English. In case of any conflict, the English version shall prevail.
• Zb99 reserves the right to suspend, modify, or restrict its services at any time.
• All content on the platform is the intellectual property of zb99. All rights reserved.
• Legal action may be taken against any user who violates these terms.

2 Account Register

When creating an account on zb99, you must provide accurate and truthful information. zb99 reserves the right to cancel any account registered with false or incorrect details and forfeit its balance.

Each person may operate one account only. Attempts to open multiple accounts from the same device, IP address, or payment method will result in all associated accounts being suspended.

• During registration, please provide your correct name, date of birth, and contact details.
• Your account password must not be shared with anyone.
• Selling or transferring your account to a third party is strictly prohibited.
• If suspicious activity is detected on an account, zb99 may immediately request verification.
• Withdrawals will be restricted until your KYC (Know Your Customer) verification is complete.

3 Age Verification

Zb99 is strictly an adults-only platform. Users under the age of 18 are completely prohibited from accessing or playing on this platform. During registration, you must confirm that you are 18 years of age or older.

Zb99 reserves the right to verify a user's age at any time using a national ID, passport, or birth certificate. Failure to pass verification will result in account suspension and forfeiture of all balances.

4 Deposit Rules

All deposits on zb99 must be made using a payment method registered in your own name. Deposits made from another person's Mobile Banking, Nagad, or Rocket account will be considered invalid.

• A minimum deposit amount applies and may vary depending on the promo.
• Successful deposits are usually credited to your account within 2–5 minutes.
• If a deposit does not go through, please contact support with your receipt.
• Third-party deposits are strictly prohibited.
• A maximum daily deposit limit may apply.
• Zb99 reserves the right to investigate any suspicious deposits.

5 Withdrawal Rules

To withdraw from zb99, your account must be fully verified. Withdrawals will remain restricted until the KYC process is completed. Withdrawals can only be made to a payment method registered in your own name.

• Withdrawal requests are typically processed within 12–48 hours.
• Wagering requirements must be fulfilled before withdrawing from your bonus balance.
• A new withdrawal request cannot be submitted while one is already being processed.
• Additional documents may be requested for withdrawal verification.
• Payments may be delayed on suspicious withdrawals until an investigation has been completed.

6 Bonus & Promo Terms

Zb99 offers a variety of bonuses — welcome bonus, daily cashback, referral bonus, and VIP points. Each bonus has its own specific terms and conditions that must be read before claiming.

• Each bonus has its own wagering requirement. Typically, you will need to wager 10x–30x the bonus amount.
• A promo cannot be claimed more than once unless explicitly stated otherwise.
• Any evidence of bonus system abuse will result in the cancellation of the bonus and any associated winnings.
• Zb99 reserves the right to modify or cancel any bonus offer at any time.
• Claiming bonuses from multiple accounts is strictly prohibited.
• VIP points can only be used on designated games.

7 Prohibited Activities

The following activities are strictly prohibited on the zb99 platform. Any violation will result in permanent account closure and forfeiture of all balances.

• Money Laundering: Using the platform for money laundering purposes.
• Fraud: Providing false information, forged documents, or using stolen payment methods.
• Bot Usage: Using automated software to play games or place bets.
• Collusion: Gaining an unfair advantage by operating multiple accounts simultaneously.
• Hacking: Attempting to gain unauthorized access to the system.
• Arbitrage Betting: Attempting to generate risk-free profit by exploiting bonus offers.

8 Account Suspension & Cancellation

Zb99 may temporarily or permanently suspend any account for any of the following reasons. You have the right to appeal a suspension by contacting our support team.

• Where evidence of a terms violation is found.
• KYC verification failed.
• For accounts that have been inactive for an extended period.
• Upon court order or at the request of a regulatory authority.
• Through self-exclusion at the user's own request.

What happens to your balance upon account suspension will depend on the outcome of the investigation. If fraud is established, all balances will be forfeited.

9 Responsible Gaming

Zb99 believes gaming is a form of entertainment, not a source of addiction. We encourage all users to play responsibly. Knowing your limits and staying within them is the mark of a mindful gamer.

• You can set your own daily or monthly deposit limits.
• You may request a self-exclusion for a set period of time if needed.
• You can set gaming break reminders for yourself.
• If you notice signs of addiction, please contact our support team.

10 Change & Cancellation Policy

Zb99 reserves the right to modify, amend, or cancel these terms and conditions at any time. For significant changes, users will be notified via their registered email or a notice on the platform.

Continued use of the platform after any changes have been made will be considered your acceptance of the updated terms. We recommend checking this page regularly.

• If you have any questions about any part of the terms, please contact support.
• International arbitration law will apply to the resolution of any disputes.
• If any provision of these terms is found to be invalid, the remaining terms will continue to be in effect.

If you have any questions about these terms and conditions, please reach out to our support team. We are always ready to help.